At Spicey, we strive to deliver your order quickly and efficiently. Below, you'll find details about our shipping rates, handling times, and delivery process.

Order Processing Time

Standard Handling Time: Orders are typically processed and shipped within 1 business day.

Busy Periods: During peak times, processing may take up to 2-3 business days.

Shipping Within the United States

Flat-Rate Shipping: $5 for all U.S. orders.

Free Shipping: Orders over $30 qualify for free shipping.

Transit Time: Once shipped, orders are delivered via USPS and typically arrive within 3-7 business days.

International Shipping

Availability: We ship worldwide!

Shipping Rates: Calculated at checkout based on your location.

Customs & Import Fees: Customers outside the United States are responsible for any customs duties, import taxes, or additional fees required by their country.

Tracking Your Order

A tracking link will be included in your shipping confirmation email once your order is dispatched.

If you need assistance tracking your order, email us at hello@getspicey.com, and our team will be happy to help.

Delivery Issues

If you experience any issues with your delivery, such as delays, missing packages, or damage during transit:

Contact us at hello@getspicey.com within 7 days of the delivery date.

Provide your order number and a brief description of the issue.

Our team will work with you to resolve the problem promptly.

Thank you for choosing Spicey for your pain relief needs. We’re committed to ensuring a smooth and efficient delivery process for all our customers.